CASE STUDY / 2021
Call-centre SaaS
A SaaS application for making calls and managing operator queues and notifications.
We developed call-handling workflows and asynchronous communication between services and the interface.
Project stack: PHP, Zend Framework, Dialer, RabbitMQ, Node.js / Express, WebSocket, MySQL, Bitbucket Pipelines, Vue.js
What we built
- Call-queue management
- Operator notifications
- Real-time communication and job queues